FAQs

Frequently asked questions about Community Care Live.

  
When is the event?

Tuesday 12 - Wednesday 13 October 2021

Timings

Tuesday 12 October: 9am - 4.30pm (exhibition closes), 5pm (programme sessions end)
Wednesday 13 October: 9am - 4pm (exhibition closes), 4.30pm (programme sessions end) 

Where is the event?

This year's event will take place back at the Business Design Centre in London. 

Will the event be Covid safe?

We place the utmost importance on the health, safety and wellbeing of all our visitors, exhibitors, speakers and staff, and we will continue to work closely with the venue and follow government guidance to ensure Community Care Live takes place in accordance with Covid-19 regulations.

For the latest information please visit www.communitycarelive.co.uk/Covid-19 in the run up to the event, follow us on Facebook and Twitter, and keep an eye open for email updates.


Can I join the event virtually this year? Or will sessions be recorded for me to listen to after the event?

This year event attendance is in person only at the venue. We are unable to offer the option to join sessions virtually, and sessions will not be recorded to listen back to after the event.


Where can I find out information on accessibility to the event?


The Business Design Centre has disabled access throughout the venue. For full details please visit https://www.businessdesigncentre.co.uk/visitors/accessibility/

Hearing loop systems will be operational in all of our seminar rooms.



What is the event about?


Community Care Live is an essential learning opportunity which is free to attend for registered social workers and local authority directors, commissioners and workforce leads. The two-day event has a wide-ranging seminar programme and legal learning sessions*, as well as an exhibition where you’ll find key organisations in the sector including local authorities, service providers and charities. For more information on why you should visit, click here.

*Fee applies

Is there a fee to attend?

Community Care Live offers free entry to the event, exhibition and to the main seminar programme for all registered social work professionals. For full details of who is eligible to attend for free please click here.

In addition to the free elements, our legal learning sessions carry a fee.
These are:
Early bird discount: £24 +VAT per session from 30 June - 31 August 2021
Standard fee: £29 +VAT from 1 September 2021
On site fee: £34 +VAT (applicable if you pay at the registration desk on the event days)

Can I pay by invoice for legal learning sessions?


No, payment is strictly by debit or credit card only.


Who should attend? 

Community Care Live is offered free of charge to all registered social workers, thanks to the involvement of our sponsors and exhibitors. Delegates must be registered social workers, local authority social care commissioners or directors or those who work closely with these services. For full details on whether you are eligible to attend for free please click here. Individuals who do not meet this criteria but would still like to attend are welcome to do so, and will be required to pay the event delegate fee during the online registration process of £395 + VAT (payable by credit or debit card only). Registration is not yet open for 2021. 
If you have any queries, please email us at cclive@markallengroup.com 

How can I register to attend?

Click here to register online

Registering gives you free entry to the event on both days including the exhibition, along with access to the free seminar programme. You will receive an email confirmation shortly after registering to confirm your place.

Once registered you will be given the option of reserving and paying for a place at our legal learning sessions. You will also receive a link in your email confirmation to return to your booking and add any legal sessions at a later date.

Please note that entry to the eight legal learning sessions will only be granted to those that have pre-paid for the session. 

How can I register for the legal learning sessions?

To attend Community Care Live you must register online. Click here to register.  

Once you have completed the online registration form you will be able to sign up and pay for legal sessions. Links will be provided on the web page confirming your registration and also within your email confirmation that will be sent to you shortly after your registration form has been competed. 

Please note entry to any legal learning sessions will only be available to those that have pre-paid for the sessions.

Please note the early booking offers we have available:

Early bird discount: £24 +VAT per session from 30 June - 31 August 2021
Standard fee: £29 +VAT from 1 September 2021
On site fee: £34 +VAT (applicable if you pay at the registration desk on the event days)

Is an event guide available?

Event guide details will be provided nearer the event.

Can I pre-book to attend sessions from the seminar programme?

All of our free to attend seminar sessions are available on a first come, first served basis only.

Don’t forget that the legal learning sessions are paid for and should be booked online in advance, guaranteeing you entry into your selected sessions.

Is there a charge to attend Community Care Live?

For those that don’t qualify to attend the event for free there is an event entry fee of £395 + VAT, which allows you access to the event, exhibition and free seminar sessions (but not the legal learning sessions, which you can pay for in addition). You can find out more about our entry criteria here and if you have any additional queries, please email us at cclive@markallengroup.com

Legal learning sessions carry a charge for all visitors to the event which should be paid for in advance of attending the session(s). 


I am a student; can I visit the event?

Free attendance is available for final year degree students and those in higher levels of education only. Students in all other years of study will be required to pay the conference delegate fee

Can I get a copy of the speaker presentations from the event? 

Yes. All of the speaker presentations from the free sessions, that we have been given permission to share, will be provided within two weeks of the event of the event. Please note, we will contact you as soon as possible after the event regarding the availability of these.

If you attended a paid for legal session, you will also be sent a link to any presentations for that specific session, provided we have been given permission by the speaker to share it. Please note, we will contact you as soon as possible after the event regarding the availability of these.




Question not answered above? Please email us at cclive@markallengroup.com