FAQs

Frequently asked questions about Community Care Live.

When is the event?

Tuesday 25 - Wednesday 26 September 2018


Opening Times

Tuesday 25 September: 
Event opens: 9am
Event closes at 5pm

Wednesday 26 September: 
Event opens: 9am
Exhibition closes: 4pm
Last session finishes: 4.30pm

Where is the event?

Business Design Centre
52 Upper Street
London N1 0QH

You can find more information here.

What is the event about?

Community Care Live is an essential learning and engagement opportunity which is free to attend for registered social workers and local authority directors, commissioners and workforce leads. The two-day event has a wide-ranging seminar programme and co-located exhibition where you’ll find key organisations in the sector including local authorities, service providers and charities. You can find out who you’ll see by checking our exhibitor list and floor plan.

New for this year: following feedback from delegates and increasing demand you can now reserve your place on our legal learning sessions. There will be a small charge for these sessions, as explained below.

Is the event still free to attend?

Community Care Live will continue to offer free entry to the venue and exhibition and to the main seminar programme for all registered social work professionals. For full details of who is eligible to attend for free please click here (link to entry criteria page). However this year, following feedback from delegates and increasing demand, we have introduced the opportunity to reserve your space at all of our legal learning sessions. There will be a fee of £29 + VAT for each of the eight legal sessions. To view the entry criteria click here.

When registering online to attend Community Care Live London you will be given the option to pre-book a place at the legal sessions. Please note entry to any legal learning sessions will only be available to those that have paid for the sessions.

Who should attend?

Community Care Live is offered free of charge to all registered social work professionals, thanks to the involvement of our sponsors and exhibitors. Delegates must be registered social work professionals, local authority social care commissioners or directors or those who work closely with these services. For full details on whether you are eligible to attend for free please click here. Individuals who do not meet this criteria but would still like to attend are welcome to do so, and will be required to pay the event delegate fee during the online registration process of £395 + VAT (payable by credit or debit card only). 
If you have any queries, please email us or call on 020 3915 9444.

How can I register to attend?

Registration for Community Care Live London 2018 is available online here where you will complete a registration form. When registering you will be given the option of reserving and paying for a place at our legal learning sessions. Alternatively, you can register on the day but registering in advance will save you queuing on arrival.

Please note that entry to the eight legal learning sessions will only granted to those that have pre-paid, either in advance online or at the registration desk onsite. Click here to register.

 

How can I register for the legal learning sessions?

If you haven't already registered to attend Community Care Live please do so using the online form. Once you have completed your registration you will be given the option of booking your place on the legal learning sessions.

If you have already registered to attend Community Care Live you will have been sent an email confirmation. Within this email is a link to return to your account where you can add the legal learning sessions you wish to attend.

Any remaining available places can be booked and paid for on the day but we recommend pre-booking to avoid disappointment.

Is an event guide available?

You will receive an online event guide via email a few weeks before the event with details of what’s on over the two days. The website will be updated as new sessions and speakers are added to the programme. You will receive a free printed copy of the event guide when you arrive.

What is the dress code?

The dress code is casual.

Should I bring my CV?

You can bring your CV to discuss with any exhibitors who are recruiting at the event.

Where do I pick up my badge?

Once online registration is completed you will receive an email confirmation. Please bring this email confirmation with you to the registration desk at the event, where your badge will be printed for you. Your badge gives you access to both days.

Can I pre-book to attend sessions from the seminar programme?

All of our free to attend seminar sessions are available on a first come, first served basis only. There can be a high demand for space in our sessions so we suggest you arrive at least 15 minutes before the start of any session you want to attend. Don’t forget that the legal learning sessions are paid for and should be booked online in advance, guaranteeing you entry into your selected sessions.

 

For the round table discussions, please visit the Community Care stand in the exhibition hall to reserve your place. These will take place in the learning and career zone. Details of the round table discussions can be found here.

Is there a charge to attend Community Care Live London?

For those that don’t qualify to attend the event for free there is an event entry fee of £395 + VAT, which allows you access to the exhibition and free seminar sessions (but not the legal learning sessions, which you can pay for in addition). You can find out more about our entry criteria here and if you have any additional queries, please email us or call on 020 3915 9444. Legal learning sessions carry a charge for all visitors to the event (£29 + VAT) which should be paid for during online registration in advance. Registration and payment can be taken on the day but doing so in advance will save queuing.

I am a student; can I visit the event?

Free attendance is available for final year degree students and those in higher levels of education only. Students in all other years of study will be required to pay the conference delegate fee.

Can I have a visa invitation?

We do not issue visa invitations.

Where is Community Care Live London 2018 taking place?

The event will be taking place at the Business Design Centre, Islington, London. You can find more information here.

Transport

Find out more about various travel options to the venue, including by road, by clicking here.

Will there be anywhere to buy food while I’m at the event?

Yes, there will be a café on the exhibition floor as well as Jack’s Restaurant on the upper level of the Business Design Centre.

Can my children visit the event with me?

No, due to health and safety regulations, children cannot attend the event. Attendance at debates and workshops is restricted to over 18-year-olds. Please note we have no crèche or childminding facilities.

Are pushchairs allowed into the exhibition halls?

No, unfortunately we will not admit any under 18s, including babes in arms and pushchairs, for health and safety reasons.

Are there any crèche facilities?

No

Is there a cloakroom at the event?

Yes

Will lunch be provided?

No, lunch will not be provided, but there will be a café on the exhibition floor as well as Jack’s Restaurant on the upper level of the Business Design Centre where you can buy a variety of snacks, drinks and light lunches.