FAQs

Frequently asked questions about Community Care Live.

When is Community Care Live 2024?

Tuesday 8th - Wednesday 9th October 2024


Timings 

Tuesday 8 October:
Opens: 09:00
Programme starts: 09:45
Closes: 17:00

Wednesday 9 October:
Opens: 09:00
Programme starts: 09:45
Closes: 16:30


Where is the event?

The event will take place at the Business Design Centre in London. PLEASE NOTE THIS IS A FACE TO FACE EVENT, THERE WILL BE NO ONLINE OPTIONS TO VIEW SESSIONS.


Are the seminars recorded?

Sessions will not be recorded to listen back to after the event. This is a face to face event and there will be no options to view sessions online.


Where can I find out information on accessibility to the event?

The Business Design Centre has disabled access throughout the venue. For full details please visit https://www.businessdesigncentre.co.uk/visitors/accessibility/

Hearing loop systems were operational in all of our seminar rooms.


What is the event about?

Community Care Live is an essential learning opportunity which is free to attend for registered social workers and local authority directors, commissioners and workforce leads. The two-day event has a wide-ranging seminar programme and legal learning sessions*, as well as an exhibition where you’ll find key organisations in the sector including local authorities, service providers and charities. For more information on why you should visit, click here.

*Fee applies


Is there a fee to attend?

Community Care Live offers free entry to the event, exhibition and to the main seminar programme for all registered social work and care professionals. For full details of who is eligible to attend for free please click here.

In addition to the free elements, our legal learning sessions carry a fee.

The fees for 2024 are below. 
Launch offer for 250 tickets only: £15 + VAT per session 
Early Bird: £25 + VAT per session until 19 July
Standard fee: £35 + VAT per session from 20 July
On site fee: £40 + VAT (applicable on event days and and when paying at the registration desk)

Please note the legal sessions are non-refundable and non-transferable.

Can I pay by invoice for legal learning sessions?

No, payment is strictly by debit or credit card only.


Who should attend? 

Community Care Live is offered free of charge to all registered social workers, thanks to the involvement of our sponsors and exhibitors. Delegates must be registered social workers, local authority social care commissioners or directors or those who work closely with these services. For full details on whether you are eligible to attend for free please click here. Individuals who do not meet this criteria but would still like to attend are welcome to do so, and will be required to pay the event delegate fee during the online registration process of £395 + VAT (payable by credit or debit card only).  
If you have any queries, please email us at cclive@markallengroup.com 


How can I register to attend?

Registration for Community Care Live 2024 will open in early June. Please sign up to our e-newsletters to receive the latest information about Community Care Live 2024 and be the first to be notified when registration is open. 



How can I register for the legal learning sessions?

Registration for Community Care Live 2024 will open in early June. Legal learning sessions can be booked online during the registration process, or at a later date by clicking on 'add legal learning sessions' in your confirmation email. Entry to legal learning sessions is only available to those that have pre-paid for the sessions.


What COVID restrictions and safety measures will be in place at Community Care Live 2024?

While there are no restrictions in place at the moment regarding COVID 19, we continue to encourage regular hand washing and to wear a mask if you wish. We also ask that you refrain from attending if you are displaying any symptoms. We will continue to follow any government guidance that may be implemented and will update this advice as necessary. 


Is an event guide available?

The 2024 event guide will be available near the event date. You can download the 2023 event guide here.


Can I pre-book to attend sessions from the seminar programme?

All of our free-to-attend seminar sessions are available on a first-come, first-served basis only.

The legal learning sessions are paid for and should be booked online in advance, which will guarantee you entry into your selected sessions.


Is there a charge to attend Community Care Live?

For those that don’t qualify to attend the event for free there is an event entry fee of £395 + VAT, which allows you access to the event, exhibition and free seminar sessions (but not the legal learning sessions, which you can pay for in addition). You can find out more about our entry criteria here and if you have any additional queries, please email us at cclive@markallengroup.com

Legal learning sessions carry a charge for all visitors to the event which should be paid for in advance of attending the session(s). 


I am a student; can I visit the event?

Free attendance is available for ALL social work degree students and those in higher levels of education. 


Can I get a copy of the speaker presentations? 

Yes. A link to the presentations that we have been given permission to share by the speakers, will be emailed to all attendees after the event. Please allow up to two weeks for this to be sent out. 


Question not answered above? Please email us at cclive@markallengroup.com